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About your loan officer

It's my humble goal to be your lender for life. (Or at the very least, to ensure you don’t have to go far to find a great locally-grown loan.)

Whether this is your first home or you’ve bought and sold a few in your day, navigating through the mortgage process takes time, work, and expertise. I’ve got that covered, and I’m here to help.

Lending has been my passion for over 20 years!  I’m the recipient of various recognitions, including the Five Star Mortgage Professional Award as voted on by Portland-area residents, the Umpqua Home Lending Circle of Excellence and the Umpqua Construction Elite Awards.

When I’m not working side-by-side with customers like you on a home loan, you may find me out connecting in the community. I enjoy volunteering with Rebuilding Together in Washington County, Habitat for Humanity, Ikoi-no-kai’s Senior Lunch Program and Common Ground Church.

My personal involvement extends to each of my clients. This is what a few of them had to say about me and our team at Umpqua:

Mitzi and Ginah - It was great working with you.  This process was confusing and I couldn’t have gotten this done without your support.  I appreciate your taking my calls and answering all of my questions.  I am happy you offered me the bond loan option.  It feels good to get such a good rate!  I will definitely send you referrals if someone is looking for loans. ~ J.N.

Mitzi Kondo and Karin Kane were both great to work with.  Both were very helpful and able to answer all of our questions.  Both Mitzi and Karin were 10's-out of 10. ~ C.R.

Mitzi and Karin were OUTSTANDING!  They went above and beyond to help us and were always there to answer any questions.  They worked around the clock to complete our loan in an accurate and professional manner.  I would suggest them highly to anyone in the market for a home construction product! ~ J.L.

Kim McCullough and Mitzi Kondo were both superb in terms of knowledge and customer service. Joy to work with! ~ D.W.

We love Umpqua!  MITZI IS FANTASTIC! ~ B.D.

Mitzi Kondo was extremely helpful and knowledgeable.  Not to mention she was VERY personable.  We felt like we were a priority for her and not just another customer. I know she had plenty on her plate, but we seemed to be the center of her world.  I still don't know how she was able to be so responsive to all my emails and questions.  She was stellar!" ~ K.J.

"After dealing with a couple of other lenders that were total disappointments to say the least, Mitzi Kondo and Ginah Outama were like a breath of fresh air. They showed in many different ways that they cared.  They were totally supportive and understanding, extremely courteous, informative, knowledgeable, and very easy to reach. They explained to me my options and answered all of my questions. They were very organized and systematic about their approach.  Once I decided on a house they were always a couple of steps ahead, which made me very comfortable and as relaxed as can be under the circumstances. Choosing Umpqua was a great decision. I will definitely recommend Umpqua Bank to friends and family in the market for financial services.” ~ A.A.

Thank You Amy, Mitzi, and Umpqua Team.  We love your construction process!  We look forward to our next project with you.” ~ President of a Portland Metro Home Builder

Let’s get started on your loan as well!







Contact Information
Mitzi Kondo
NMLS #477854
Cell: (503) 407-7410
Fax: (503) 372-0196
Email: Send Email
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Mitzi Kondo, NMLS #477854
Umpqua Bank
9755 SW Barnes Road, Suite 460, Portland, OR  97225
Cell:  (503) 407-7410
Fax:  (503) 372-0196
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